As we get through this pandemic together, the health and safety of our members and employees continues to remain our greatest priority. Since the start of the pandemic, we have closely followed the guidance from the CDC and state health authorities in order to provide you with a safe banking environment. We also care about the financial health and well-being of our members and have provided special Member Relief Measures to assist those facing challenges during this time.
To continue to provide you with service, our branch lobbies reopened in June with the following safety protocols in place at each of our offices:
To protect those who enter and work at our branches, we also have the following safety measures in place at both of our offices:
At Advance Financial, we care about the financial health and well-being of our members, especially during uncertain times like these. To help our members financially impacted by COVID-19, we have implemented the following relief measures. These resources are available to support your financial wellness during these challenging times. If you are in need of additional assistance, please contact us at 219-392-3900.
1- Some limitations may apply. Please contact us at 219.392.3900, option 2 for full program details. For First Mortgage Assistance please contact Lake Mortgage at 219.769.5941.
2- Excludes mortgage payments, HELOCs and VISA credit cards
3- Offer is made by TCM Bank, N.A. and is for cardholder’s April payment. For full details or additional assistance, please contact TCM Bank at 1.800.883.0131.
While most of us are working together during this sensitive time, sadly some individuals are using people’s fears and anxieties over COVID-19 as an opportunity to commit fraud, scams and identity theft.
Here at Advance Financial, we want you to stay healthy, not only physically but financially too. Please take caution and follow the tips below to protect yourselves and your accounts.
For the most up-to-date information about the Coronavirus, visit the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). For resources about coronavirus-related scams and frauds, visit the The Federal Trade Commission.